Where can i purchase these dice? How much will they cost?

You can purchase our dice exclusively through this webstore currently. Dice currently run from $20 to $60 CAD across singles and sets.

what are they made out of?

Primarily resin, alcohol ink and/or pigment! Sometimes flowers foraged in BC, Canada. Inked in durable miniature acrylic paint.

are they perfectly balanced?

These are handmade dice, and while not perfectly balanced like casino dice - straight edged dice do tend to roll more consistently. No natural 20 on death saves guarantee, unfortunately.

How do i return my purchase for a full refund?

If you would like to return your purchase, please reach out via the Contact page or at doombloomdice@gmail.com. You have 30 calendar days from your purchase to return an item from the date you received it.

To be eligible for a refund, your item must be in the same condition that you received it in.

Your returned item must be packed in similar quality packing materials as it was sent to you and be sent by a signed and tracked delivery, if the item does not arrive we will not be responsible.

Shipping costs are non-refundable.

You are responsible for the cost of postage and packaging for the return of non-faulty products.

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment within 2 business days.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

my purchase contains a fault or defect. what should i do?

Please keep in mind these dice are all hand casted and finished in house. Handmade dice are subject to things like micro scratches, micro bubbles etc.

That being said, if you believe the defect on your dice falls outside of this, please reach out via the Contact page or at doombloomdice@gmail.com. You have 14 calendar days from your purchase to notify us of any faults or defects.

Depending on the issue we will discuss with you the best solution, whether it be a replacement product or a return and refund however unlike our returns policy we would refund the cost of shipping to you.

i would like to cancel or amend an existing order. what should i do?

Please reach out via the Contact page or at doombloomdice@gmail.com.

If you’d like to amend an order that has not yet been shipped please get in touch and we will do what we can to accommodate you. If, however the order has been shipped, please refer you to the returns policy above.

So long as your order has not been shipped then we can cancel your order for a full refund. If, however the order has been shipped then it would be a return and would refer you to the returns policy above.

how long does shipping take?

Shipping within Canada and the U.S. can take between 3-14 business days - we will provide a tracking number once your order has shipped.

International shipping is now available with and without tracking options. Shipping can take 14+ days dependent on local post status/delays.

delayed, lost or misrouted order?

If your order has been unreasonably delayed, lost or misrouted by our delivery agents we will discuss with you how this is rectified - ie// refund, re sending the order or some other form of compensation.

DOOM ‘N BLOOM does not accept any responsibility for the customer providing incorrect/incomplete address information. If due to incorrect/incomplete address information your order is returned to us we will get in touch to attempt to find the correct address to ensure your order gets to you but would not be liable for the cost of the second shipping cost. If due to incorrect/incomplete address information you order is lost you would not be eligible for any refund.